1 Reforms 2 Reform 1 Reforms for better on-boardservices Objectives of the reform Toprioritize clean and hygienictravel experience. Toestablish clear responsibility and accountability for deployed service providers. Toengage professional, self-disciplined, pro-active service providerswho exceed customer expectations. To leverage technology for monitoring, feedback and performance �m�a�n�a�g�e�m�e�n�t�. (
Features of the Reform Integrated Cleaning, Linen & Petty Repairs Model. Multi-tasking and cross-skilledstaffas passengerinterface. Engagementofleadingservice providerswith a proventrack record. Technology-enabledreal-time monitoring. Flexibilityto adopt route-specificteam deployment modelsfor long-distancetrains.
Phased implementationovertwoyears,with periodicreview. ( Scope of on-boardservices All coaches including (General Coaches) toilets, basins and garbage collection. Attending minor repairsand coordinatingwaterfilling as required. Checking and reportingstatus of safety equipment.
Trainedsupervisorsand service staff.
Trains Reform 2 Rail based logistics through Gati Shakti Cargo Terminals and Cargo Related Facilities Introduction GCT Policy2022 broughtthefirst major reform infreightterminals: Cleartimelinesfor approval of GCT Common User Facilitiesto be developed at railway cost. Eliminationofstaffchargesto GCT Operators. GCTTerminalpermitted on railway land. Simplified,faster, and hassle-free approval processfor operators. Development of 124 multi-modal cargo terminals within 3 years with traffic potential of ~ 200 milliontonnes/year (~ Rs. 20,000 Cr revenue)
124 Cati Shakti Cargo Terminals Transforming India’s Freight Landscape Gati Shakti Cargo Terminals Seamless Connections, Lower Costs, Stronger Freight commissioned Covering 18 States/UTs across india Enhancing multi-modal connectivity ◎ BENEFITS… Reducing logistics costs across India
0-g Features of new policy Cargo related facilities on railway land: Development of warehouses, grinding units, processing & aggregationpermitted on spare railway land. Underutilizedgoodsheds: Can be developed as GCT and cargofacilities. Migration to GCT Policy: Easier migration of sidings & private freight terminalswith simplified process. Common User Facilities (CUF): Definition expanded to include Y-Connection,Rail-over-Rail, etc. Multi-GCT Connectivity: Clear methodology defined for providing connectionto new GCT applicantto existing �c�o�n�n�e�c�t�i�v�i�t�y�. ( Features of new policy Standard layouts : Standard layouts of the Gatishakti terminals have been made a part ofthe policy Simplified Dispute Resolution: Framework for dispute prevention outlined in the policy. Dispute resolution has been simplified with powers delegatedto DRM. Longterm contracts of 50yearsfor GCT and Cargo relatedfacilities
